BUMP ROLL SUPPORT

Here to help.

Questions, feedback, or something not working? Email hello@shimal.app and we reply within two business days. Tell us your iPhone model and iOS version if the game misbehaves.

Frequently asked

How do I move a ball?

Touch the floor beside the ball, not on it. A bump rises under your finger and the ball rolls away from it. To send a ball up the board, press below it; to send it right, press to its left.

The ball went into the wrong socket and the level ended.

That is the rule: every ball only fits the socket of its own colour. Watch the symbol inside the ring. Dark holes with no colour are traps.

What do the sliding hatches do?

A hatch carries a ball across once. The moment the ball leaves it, the door slides open behind it and the hatch becomes a hole. Plan the order.

What does "Solution" do?

After watching a short rewarded ad, the game plays the level for you with a visible finger. Tap anywhere to take over, or let it finish and try again yourself.

What does "Remove ads" include?

A one-time purchase that removes the ads between levels forever. Rewarded ads (extra time, skip, solution) stay available but are always optional.

I bought "Remove ads" on another device.

Open Settings → Restore purchases inside the game while signed in to the same Apple ID. Refunds are handled by Apple through reportaproblem.apple.com.

How do I turn off reminders?

iPhone Settings → Notifications → Bump Roll. The game only schedules a few local reminders and never sends anything from a server.

Is my progress backed up?

Progress and stars are stored on your device only. Deleting the game deletes them; there is no account.

Contact

Email hello@shimal.app. Bump Roll is a Superb Games title, published by Hazar Üstün (Shimal).